Frequently Asked Questions
Everything you need to know about our intelligent apparel.
What makes Turms apparel 'intelligent'?
Our clothing is engineered with advanced nanotechnology that provides anti-stain, anti-odor, and moisture-wicking properties, allowing you to wear them longer and wash them less.
How long does shipping typically take?
Orders are processed within 24-48 hours. Domestic shipping usually takes 3-5 business days, while international deliveries may take 7-14 business days depending on the destination.
How should I wash my Turms garments to maintain their technology?
To preserve the intelligent finishes, we recommend machine washing in cold water with mild detergent and air drying. Avoid using fabric softeners or bleach.
What is your return and exchange policy?
We offer a 30-day hassle-free return and exchange policy. Items must be unworn, unwashed, and in their original packaging with tags attached.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.