Returns & Exchanges
At Turms, we stand by the quality of our intelligent apparel and offer a hassle-free 15-day return and exchange policy for all unworn and unwashed items. If your tech-driven gear doesn't fit or meet your expectations, we are committed to making it right.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Quality Check Preparation
Ensure the apparel is in its original condition with all anti-stain and anti-odor technology tags intact before securely packaging the item.
Schedule Pickup
Once your request is approved, a courier will be dispatched to your location within 24-48 hours to collect the package at no additional cost.
Refund Processing
After our warehouse team verifies the garment's integrity, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing